p77pp Privacy Policy

1. Introduction

p77pp ("we", "us", "our") operates the online casino platform at https://p77pp.pro (the "Platform"). In the course of providing our services to players in Bangladesh and elsewhere, we collect and process certain personal data about you. This Privacy Policy describes how we handle that data, the purposes for which it is used, the circumstances under which it may be shared with third parties, the security measures we apply to protect it, and the rights that you hold as a data subject.

This Privacy Policy applies to all users of the Platform, including registered account holders and visitors who browse the site without registering. By using the Platform, you acknowledge that you have read this Privacy Policy and understand how your personal data is processed. If you do not agree with the practices described, you should not use the Platform.

2. Information We Collect

We collect personal data through several different channels and at different points in your use of p77pp. The categories of data we collect are as follows:

3. How We Use Your Information

p77pp uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent:

• 1 Account creation and management: to open, maintain, and administer your p77pp account, including processing your deposits and withdrawals, applying bonuses, and communicating important account-related notifications to you via your registered mobile number.
• 2 Identity verification and KYC compliance: to verify that you are who you say you are, that you meet the minimum age requirement of 21 years, and that your account is not being used for fraudulent or money laundering purposes, in compliance with applicable laws and our internal compliance policies.
• 3 Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and provide you with technical assistance when you contact our support team via live chat or email.
• 4 Responsible Gaming and player protection: to monitor your gaming activity for patterns that may indicate problem gambling, to enable and enforce any self-imposed limits or self-exclusions you have set on your account, and to contact you where our monitoring identifies a potential concern about your gambling habits.
• 5 Security and fraud prevention: to detect, investigate, and prevent unauthorised access to your account, fraudulent transactions, bonus abuse, money laundering, and any other activity that violates these Terms or applicable laws. This includes automated monitoring of transaction patterns and login behaviour.
• 6 Platform improvement and analytics: to analyse aggregated, anonymised usage data to understand how players use p77pp, which features are most valued, where technical issues arise, and how we can improve the overall user experience. No individually identifiable data is shared with third parties for analytics purposes.

4. Legal Basis for Processing

Every time p77pp processes your personal data, we do so on the basis of one or more lawful grounds. The primary legal bases we rely on are:

• 1 Contract performance: the majority of the personal data we process is necessary for us to fulfil our contractual obligations to you — in particular, to operate your account, process your transactions, and provide you with access to the Platform's games and features.
• 2 Legal obligation: p77pp is required by applicable law to collect and retain certain categories of data — most notably for KYC and anti-money laundering purposes. Data processed on this basis is retained for as long as the law requires and is not subject to deletion requests that would conflict with those legal obligations.
• 3 Legitimate interests: some processing activities — such as fraud detection, security monitoring, and platform analytics — are carried out on the basis of our legitimate interests in operating a safe, secure, and commercially viable platform. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental privacy rights.
• 4 Consent: where we send you optional marketing communications or use non-essential cookies, we do so only on the basis of your prior consent. You may withdraw consent for marketing communications at any time by contacting our support team. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. How We Share Your Data

p77pp does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• 1 Payment processors and mobile banking partners: to process your deposits and withdrawals, we share the minimum necessary transaction details with our payment partners, including bKash, Nagad, Rocket, and bank transfer intermediaries. These partners are contractually bound to use your data only for payment processing purposes and to maintain appropriate data security standards.
• 2 Game and technology providers: the games available on p77pp are supplied by third-party game studios and technology providers. When you play a game, certain gameplay data (such as bet amounts and outcomes) is transmitted to the relevant game provider for the purpose of delivering the game to you. Game providers are not permitted to use this data for any purpose other than game delivery and their own fraud prevention.
• 3 Law enforcement and regulatory authorities: if we receive a lawfully issued demand, court order, or legal process requiring disclosure of personal data to a government body, law enforcement agency, or regulatory authority, we will comply to the extent required by applicable law. Where legally permitted to do so, we will notify the affected account holder before disclosing data.
• 4 Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of p77pp's business, personal data held by p77pp may be transferred to the acquiring entity as part of that transaction. Where such a transfer occurs, the acquiring entity will be required to honour the privacy commitments set out in this policy.

p77pp does not share your personal data with advertisers, data brokers, social media platforms, or any other party for marketing, profiling, or commercial data resale purposes. We have no advertising partnerships that require sharing user data.

6. Your Privacy Rights

As a data subject, you have a number of rights over how p77pp holds and processes your personal data. These rights are summarised below. To exercise any of these rights, contact our support team at [email protected]:

We will acknowledge all privacy rights requests within five business days and aim to resolve them fully within 30 days. Where a request is complex or voluminous, we may extend this period by a further 30 days and will notify you of the extension. We do not charge a fee for handling privacy rights requests unless they are manifestly unfounded or excessive in nature.

7. Cookies and Tracking Technologies

p77pp uses cookies and similar tracking technologies (such as local storage and session identifiers) to operate the Platform effectively, remember your preferences, and analyse usage patterns. The categories of cookies we use are:

• 1 Strictly necessary cookies: these are essential for the Platform to function and cannot be switched off. They include session cookies that keep you logged in during your visit, security tokens that prevent cross-site request forgery, and cookies that remember your language preference. These cookies do not require your consent because they are necessary for the service you have requested.
• 2 Performance and analytics cookies: these cookies collect anonymised information about how visitors use p77pp — such as which pages are most visited, how long sessions last, and where errors occur. The data collected is aggregated and cannot identify you individually. We use this data solely to improve the Platform.
• 3 Functional cookies: these cookies remember choices you make on the Platform to provide a more personalised experience, such as your preferred language version and any display preferences you have set. These cookies are set on the basis of your consent and can be disabled without affecting the core functionality of the Platform.

Most modern mobile browsers allow you to control cookies through your browser or device settings. Disabling strictly necessary cookies will impair your ability to use the Platform. Disabling performance or functional cookies will not prevent you from using p77pp but may result in a less personalised experience.

8. Data Retention

p77pp retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law. Our retention periods for the main categories of personal data are as follows: account and identity data is retained for the lifetime of your account and for a minimum of five years after account closure, in compliance with anti-money laundering record-keeping obligations. Transaction data is retained for a minimum of five years from the date of each transaction. Usage and behavioural data is retained for up to two years from the date of collection, after which it is anonymised or deleted. Technical and device data (server logs) is retained for up to 90 days unless a specific investigation requires retention for a longer period.

When personal data is no longer needed and no legal obligation requires its continued retention, p77pp deletes it securely using industry-standard data destruction methods. Where full deletion is not immediately practicable — for example where data exists in backup archives — we take steps to ensure the data is isolated from active processing until it can be permanently deleted.

9. Data Security

p77pp takes the security of your personal data seriously. We implement a range of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage of sensitive personal data at rest, strict internal access controls that limit employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments conducted by our technology team, and automated monitoring systems that detect and alert on suspicious access patterns in real time.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, p77pp will notify affected users as soon as reasonably practicable and will take immediate steps to contain the breach and minimise its impact.

10. Children's Privacy

p77pp is strictly an adult-only platform. The minimum age requirement to register and use p77pp is 21 years. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes date-of-birth verification and our KYC procedures are designed to identify and remove any under-age accounts discovered after registration.

11. Changes to This Privacy Policy

p77pp reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the services we offer. When we make material changes to this policy — meaning changes that affect your rights or the way we use your data in a substantive way — we will publish the updated policy on the Platform and display a prominent notice to inform you of the update. The "Last updated" date at the top of this page will always reflect the date of the most recent revision.

Your continued use of p77pp following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated policy. If the changes are significant and you do not agree with them, you should stop using the Platform and may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way p77pp processes your personal data, our dedicated support team is available 24 hours a day, seven days a week. We aim to respond to all privacy-related enquiries within two business days.

Email (plain text — not a link): [email protected]